i-SMILE unlocks the potential of the terminals documented Business Processes, by integrating processes to KEY assets like Standard Operating Procedures SOP's, and a Training management system. i-SMILE has been developed keeping in mind the increasingly complex training needs of the Terminals. i-SMILE has been built to facilitate the implementation of process change management through a highly-developed workflow.


Structured Training Management solution and a unique interlinkage between Process, Documents, SOP, Training and Assessment. A structured Approval and Scheduling process with Alerts and Notifications including an intuitive UI. Easy monitoring of employee’s training progress in terms of Business and Application knowledge. Centralized Learning Content Repository with an ability to maintain and track individual learning performance. Easy Web Access (Inter/Intra Net) and Customized Reports.